Privacy Policy
Privacy Policy
Information We Collect
To deliver a tailored shopping experience for your furniture (Hallstand, Office Chair, Office Desk, Office Desk Footstool) and ensure order accuracy, we collect personal information in strict compliance with U.S. data protection laws (including CCPA and applicable Alaska state privacy regulations):
- Contact & Shipping Details: Full name, email address, phone number, shipping address (including access notes for large items like Office Desks or Hallstands), and billing address. This enables safe delivery and critical updates (e.g., delivery windows for Office Chairs, shipping confirmations for Footstools).
- Payment Information: Processed exclusively through secure third-party gateways (Visa, Mastercard, PayPal, Apple Pay). We never store full credit card numbers, CVV codes, or sensitive financial data—your payment details are protected by end-to-end encryption.
- Furniture-Specific Data: Room dimensions (voluntarily provided for Office Desk size recommendations), ergonomic preferences (e.g., “adjustable height Office Chair”), and purchase history. This helps personalize suggestions (e.g., matching Hallstand to entryway space) and improve our product lineup.
- Website Usage Data: Browsing activity (e.g., views of Office Desk materials, Hallstand styles) and cookie data (to save preferred chair heights or desk sizes for future visits). Cookies are optional—see “Your Privacy Choices” for opt-out details.
How We Use Your Information
Your data is used solely for legitimate, transparent purposes tied to your furniture purchase:
- Fulfill orders: Process, pack, and ship items; share assembly guides (for Office Desks/Chairs) and delivery scheduling links (for large furniture like Hallstands).
- Support inquiries: Respond to questions (e.g., Office Chair ergonomics, Hallstand assembly) via email at sinks_supper.1f@icloud.com.
- Personalized updates: Send furniture-related news (e.g., new ergonomic Office Chairs, space-saving Hallstands) only if you opt in—unsubscribe anytime via email links.
- Legal compliance: Maintain order records for tax purposes, adhere to furniture safety standards (e.g., sturdy Office Desk frames), and comply with consumer protection laws.
Data Security
We prioritize protecting your sensitive information—especially for large furniture purchases—with industry-leading measures:
- All data transmitted between your device and our platform is encrypted via SSL/TLS protocols (indicated by “https://” and browser padlock).
- Personal data is stored on password-protected, firewalled servers with restricted access—only authorized team members (trained in data security and furniture logistics) can access necessary details (e.g., delivery access notes for Office Desks).
- Third-party partners (payment processors, furniture carriers like FedEx Freight) are contractually bound to keep your data confidential, ensuring security through order and delivery.
Your Data Rights
Under U.S. and Alaska privacy laws, you have the following rights:
- Access: Request a copy of data we hold (e.g., Office Chair order details, saved room dimensions for Hallstands).
- Correction: Update inaccurate information (e.g., changed shipping address for Footstools).
- Deletion: Request removal of your personal data (we retain minimal records for tax/legal compliance, such as invoices).
- Opt-Out: Withdraw consent for promotional emails or cookie use (see “Your Privacy Choices”).
To exercise these rights, email our support team at sinks_supper.1f@icloud.com—we respond within 2 business days.